← Back to EchoFlow
1. Introduction
Welcome to EchoFlow ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video transformation and social media publishing service.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Account Information: Email address, name, and profile information when you create an account
- OAuth Information: When you connect social media accounts (TikTok, YouTube, Instagram, X/Twitter), we receive authorized access tokens and basic profile information
- Usage Data: Information about how you use our service, including video processing requests and publishing activities
2.2 Technical Information
- Device Information: IP address, browser type, operating system
- Log Data: Server logs, error reports, and performance metrics
- Cookies: Authentication tokens and session management data
2.3 Content Information
- Media Files: Videos and images you upload for processing
- Transformation Settings: Your preferences for video cropping, formatting, and publishing
3. How We Use Your Information
We use your information to:
- Provide video transformation and publishing services
- Authenticate and manage your account
- Connect to and publish content on your authorized social media platforms
- Improve our service quality and develop new features
- Communicate with you about service updates and technical issues
- Comply with legal obligations and protect our rights
4. Information Sharing and Disclosure
4.1 Third-Party Platforms
We share information with connected social media platforms (TikTok, YouTube, Instagram, X/Twitter) only as necessary to publish your content according to your instructions. This includes:
- Uploading videos and metadata to your connected accounts
- Using platform APIs to manage your content
- Maintaining authorized access tokens securely
4.2 Service Providers
We may share information with trusted service providers who assist us in:
- Cloud infrastructure and data storage
- Video processing and transformation
- Authentication and security services
4.3 Legal Requirements
We may disclose information when required by law or to protect our rights and safety.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All sensitive data is encrypted at rest and in transit
- Access Controls: Limited access to personal information on a need-to-know basis
- OAuth Security: Secure token storage and automatic token refresh
- Regular Audits: Security assessments and vulnerability monitoring
6. Data Retention
We retain your information for as long as necessary to provide our services:
- Account Data: Until you delete your account
- Media Files: Temporarily during processing, then deleted
- OAuth Tokens: Until you disconnect the platform or revoke access
- Usage Logs: Up to 12 months for service improvement
7. Your Privacy Rights
You have the right to:
- Access: Request copies of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Revoke Consent: Disconnect social media platforms at any time
8. Third-Party Links and Services
Our service integrates with third-party platforms (TikTok, YouTube, Instagram, X/Twitter). These platforms have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these external services.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the service after changes become effective constitutes acceptance of the updated policy.